Returns & Exchanges
At Caden Lane, we want you and your little one to love every purchase, which is why we offer a 30-day window for returns and exchanges on all unwashed and unworn items. Please note that personalized products are made specifically for you and are final sale.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
Choose Refund or Exchange
Select whether you would like a refund to your original payment method, store credit, or a different size or print for an exchange.
Print and Pack
Download your prepaid shipping label and securely pack your items in their original packaging, ensuring all tags remain attached.
Ship It Back
Drop off your package at any authorized carrier location; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing